Nokia N900 MMS Support

November 10, 2009 @ 22:18 - Michael

Categories: GeekTech

I heard information about the Nokia N900 not supporting MMS upon launch.  I was curious about it so I decided to email their support and ask.  I didn't get the kind of response I was looking for, but here it is nonetheless (formatting edited for readability).

From: Me
Sent: 07/11/2009 09:52:00 PM
To: nokiausa.customercare@nokia.com
Subject: Phone Features
I've been looking at the highly anticipated Nokia N900 and came across a feature that is rumored to be missing and was hoping that you could clarify for me.
I read that the N900 will not support MMS at launch. Can you please clarify/confirm/elaborate??
Thanks!

And here is the reply I received from them:

Dear Mr Michael Secord,
Thank you for e-mailing the Nokia Care Contact Center. We are glad that you are interested with the Nokia N900 as your preferred device.
With regard to your inquiry about the MMS feature on the Nokia N900, we would like to inform you that the N900 do not have MMS feature, because it uses maemo platform, it has a different settings and it is more like an internet tablet.
If you have any additional questions, please do not hesitate to contact us again. To ensure proper handling of your case, kindly continue using the current subject line.
Thank you very much for your email. Have a great day!
Kind regards,
Kamille G.
E-mail Specialist
Nokia Inc.

So as you can see, it's not really a good reply, but one in any case.  I'm going to keep pressing the issue and see if I can get better information.

TTFN

-Michael

EDIT****UPDATED****

I emailed Nokia back as I wasn't completely pleased with the original response I received:

Thanks for the information.
So the N900 will NOT have MMS support at launch. Are there any plans to
get MMS support in a future update? If so, is there any kind of timeline?
Thanks again,
-Michael Secord

And here is what I received in return:

Dear Mr. Michael Secord,
Thank you for your reply.
With regard to your inquiry about the MMS feature of the Nokia N900, we would like to inform you that since MMS is not yet being supported by the Nokia device you can check our website for future updates on this device. We highly appreciate your concern about the device and we will escalate your concern to the proper department for evaluation. Please keep posted to our website for the details and updates www.nokiausa.com.
I hope the information provided proves useful.
If you have any additional questions, please don’t hesitate to contact us again. To ensure proper handling of your case, kindly continue using the current subject line
Thank you very much for your email. Have a great day!
Kind regards,
Adrian B.
E-mail Specialist
Nokia Inc.
Check out all the phones and accessories you can purchase, direct from Nokia at NokiaUSA.com. If you have any questions, please call us at 1-866-596-6542 and we can help find the right product for you.

So, that's where we stand now.  No support as of yet, and no confirmation of whether or not it will be introduced, though we can keep hoping that they add it :)



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